We have been extremely impressed by the level of customer service and support eRezLife has provided. Through the set-up, implementation and assessment process, eRezLife has gone above and beyond to make sure we were satisfied. Their software and technical support is supreme over others. We will continue to use their products and increase our business with eRezLife due to their one-on-one personal approach.

eRezLife has proven to be an excellent service-provider for our programme. Their software development division readily collaborated with departmental staff to customize their product for our specific operational needs and requirements. Customer service is quick and responsive, and client feedback results in tangible improvements. We've been more than pleased with the eRezLife product, service, and staff.

The reporting features provide quick information to review the overall status or outcome of student behaviour. This powerful tool allowed us to show Senior Management the progress we’ve made to the University.

McMaster Residence Life has used eRezLife since 2004 and it has been an incredibly important tool in maintaining our consistency and enhancing efficiency across our system. Having all reports centralized and archived from the initial incident allows any administrator to easily access information on a situation, student or trend. In a residence system that has decentralized offices this customized access has been an important tool. For our student staff who access everything from their computer, the ability to view program reports, which are searchable by any one of our programming criteria is important and in line with how these users access information in most contexts. For our management staff having all reports related to staff and students in one inbox helps them to priortize workflow and maintain consistent communication with staff. Furthermore and most important, eRezLife Software management has always taken the time to work with us to customize forms and workflows that make sense for our staffing structures and processes. eRezLife has truly proven itself within our program and we have benefited from it greatly. I would highly recommend it!

eRezlife has been great in enhancing communication on our campus as it's users include a wide array of student services professionals which allow us to communicate and see the big picture campus wide to better help our students!

eRezLife really understands the needs of residence life and what we do within our buildings and with our students. They make documentation and reporting as easy as possible - their software just makes sense.

eRezLife Software is wonderful for the world of residence life. I request something and in record time they have it completed. They do everything they can to make the system work wonders for your school. Without eRezLife we would be drowning in paper. eRezLife has kept us organized and will for years to come!

eRezLife has benefited both our day-to-day operation and our crisis preparedness. Thanks to eRezLife for helping us better service our residents!